Exchange & Return Policy
We want you to shop with confidence and be completely satisfied with your purchase. If you are not happy with your order, our Exchange & Return Policy is here to help.
You may request an exchange or return within the specified return period after receiving your order, provided the item is unused, unwashed, in its original condition, and includes all original tags, packaging, and accessories.
To be eligible for an exchange or return:
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The product must be unused and free from any damage caused after delivery.
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The item must be returned in its original packaging with all tags attached.
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Proof of purchase or your order number is required.
Please note that the following items are generally not eligible for return or exchange unless they are damaged, defective, or incorrect:
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Customized or made-to-order products.
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Products that have been used, washed, or altered.
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Clearance or sale items (unless otherwise stated).
If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery and provide clear photos of the item and packaging. We will review your request and arrange a replacement, exchange, or refund where applicable.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return or exchange request. Approved refunds will be processed using the original payment method or according to the payment option selected at the time of purchase.
Customers may be responsible for return shipping costs unless the return is due to our error, such as receiving the wrong or damaged item.
We reserve the right to refuse any return or exchange that does not meet the conditions outlined in this policy.
If you have any questions about our Exchange & Return Policy or need assistance with a return, please contact our customer support team. We are always happy to help.
